Data handling

Know where
your conversation goes.

A practical overview of audio, captions and account data in the current Parley desktop preview.

Where is my audio processed?

Parley sends the selected capture audio to a cloud translation service. In managed mode, audio goes through Parley’s server. In personal API mode, the desktop app connects to your selected provider with your credentials. The provider’s terms and privacy policy govern its handling of audio.

Choose your capture source carefully. A meeting process or system audio source can contain more than the conversation you intend to translate. Get permission from participants before capturing or translating their audio.

Where are captions and API keys stored?

Caption history and preferences are stored locally in the desktop app’s private directory. Exporting SRT creates a subtitle file that you control. Personal API credentials are configured in the desktop app, using private configuration or environment variables; this website does not receive your model API keys.

Does this website record my voice?

The caption demonstration plays preset text. It does not record audio, access your microphone or call a translation model. Product screenshots use sample conversations and device settings.

Signing in lets you view your own balance and orders. The site uses a session cookie to keep you signed in and processes the requests needed to run account and payment services.

How do I manage my account and purchases?

Purchases and wallet top-ups use the site’s account and checkout pages. The app and website need the same account to recognise credit and the personal API licence. A displayed QR code alone does not confirm payment.

Questions about retention or deletion?

Audio retention and processing follow the selected provider’s policies. For details about Parley account data, retention or a deletion request, contact our support team.

Parley support uses support@awiki.ai. Tell us which account or data your request concerns; passwords and model API keys are not needed. Contact Parley support →

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